Privacy Policy

Last Updated: July 15, 2023

Sunset Meadow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information about you in various ways when you use our website or services:

Personal Data

Personally identifiable information may include, but is not limited to:

• Name, email address, phone number, and address
• Payment information (when booking tours or services)
• Passport information and travel document details (when necessary for booking)
• Travel preferences and special requirements
• Demographic information
• Information provided when contacting us or participating in surveys

Non-Personal Data

We may also collect non-personal information about you whenever you interact with our website, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Process and manage tour bookings and related travel arrangements
• Communicate with you about your bookings, inquiries, or account
• Send you marketing communications about special offers, promotions, and new tours (if you have opted in)
• Improve our website, products, and services
• Respond to customer service requests and support needs
• Administer contests, promotions, surveys, or other site features
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

These technologies are used for:

• Keeping you signed in
• Understanding how you use our website
• Remembering your preferences
• Customizing content based on your interests
• Analyzing website traffic and performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

Third-Party Disclosure

We may share your personal information with:

Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used. These third parties include:

• Hotels, airlines, and other travel service providers
• Payment processors
• Email service providers
• Customer support tools
• Analytics providers

Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Sunset Meadow
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public

Business Transfers

If Sunset Meadow is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. In such cases, we will provide notice before your personal information is transferred and/or becomes subject to a different Privacy Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal information that we hold.
• Rectification: You can ask us to correct any inaccurate personal information.
• Erasure: You can ask us to delete your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your personal information.
• Data Portability: You may have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

If you wish to exercise any of these rights, please contact us using the details provided below.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Our website and services are not intended for use by children under the age of 16 without parental consent. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Security

We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.